Return Policy: A&J Embroidery stands behind their products and strives to produce high quality embroidered items. Due to the personalized nature of our products, refunds are not given. If there is a manufacturing defect please contact us by email at returns@aandjembroidery.com or by phone 318-518-6605 within 7 days of receipt to request an exchange. Exchanges will not be give due to spelling, punctuation, or other errors that were input by the customer. A&J Embroidery is not be responsible for damage due to shipping or the misuse of items.

Payment Policy: We accept payments by Paypal, Visa, Master Card, Discover Card, and American Express. Please contact us at (318) 518-6605 (M-F 9-9 EST) if you would like to place your order securely over the phone via credit card.

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